Privacy Policy

1. Introduction

Welcome to StreamFlow.

StreamFlow ("we", "our", or "us") is an independent IPTV and media player application that allows users to access media sources they independently provide.

We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how information may be collected, processed, stored, and shared when you use StreamFlow.

This policy is intended to address applicable privacy legislation, including the European Union's General Data Protection Regulation (GDPR), where applicable.

Data Controller: [Legal name or registered business name]

Contact: [email protected]

Business Address: [Business address, if applicable]

2. Information We Collect

StreamFlow is designed to function primarily as a media player using user-provided content sources.

Depending on the features and services enabled, the application may process the following information.

2.1 User-Provided Streaming Information

When configuring StreamFlow, users may provide:

• M3U playlist URLs.
• Xtream Codes-compatible server addresses.
• Streaming service usernames and passwords.
• Channel and playlist metadata.
• Electronic Programme Guide (EPG) information.

This information is used to connect to user-selected media sources and enable playback.

Local storage: StreamFlow is intended to store user-provided configuration information locally on the user's device.

Important: This statement must be verified against the final application implementation. If credentials, playlists, or configuration data are transmitted to StreamFlow-operated servers, this policy must be updated accordingly.

2.2 Device Information

Depending on the application's implementation, StreamFlow may process limited technical information necessary for functionality, troubleshooting, or compatibility.

This may include:

• Device type and operating system.
• Application version.
• Playback capabilities and supported media formats.
• Diagnostic information relating to application errors.

We do not claim to collect or retain this information unless the relevant functionality is enabled.

2.3 Usage Information

StreamFlow may process information relating to application functionality, including:

• Application settings.
• Favourite channels.
• Recently accessed content.
• Playback preferences.
• Playlist configurations.

Where supported, this information may be stored locally on the user's device.

StreamFlow does not require access to users' viewing history for the purpose of supplying third-party content.

3. How We Use Information

Where personal information is processed, it may be used to:

1. Provide the application's core media playback functionality.
2. Connect to streaming services configured by the user.
3. Save application settings and preferences.
4. Diagnose technical problems and improve application stability.
5. Maintain application security.
6. Respond to support requests.
7. Comply with applicable legal obligations.

We do not sell users' personal information.

Any additional purposes, such as advertising, analytics, or marketing, must be disclosed if introduced.

4. Legal Basis for Processing

Where GDPR applies, processing of personal data must have an appropriate legal basis.

Depending on the circumstances, this may include:

Performance of a contract — Article 6(1)(b)
Processing necessary to provide functionality requested by users.

Legitimate interests — Article 6(1)(f)
Processing necessary for proportionate security, fraud prevention, and technical diagnostics, where those interests are not overridden by users' rights.

Consent — Article 6(1)(a)
Processing that requires user permission, where applicable.

Legal obligation — Article 6(1)(c)
Processing necessary to comply with applicable legal requirements.

The applicable legal basis depends on the specific processing activity. Not every basis listed above will necessarily apply to StreamFlow.

5. IPTV Credentials and Playlist Data

StreamFlow allows users to configure connections to independent streaming services.

Streaming credentials and playlist information may be sensitive because they can provide access to third-party accounts.

Where these details are stored locally, StreamFlow should use appropriate platform-supported security mechanisms.

StreamFlow does not require users to provide streaming credentials to the developer directly.

When users connect to third-party streaming services, the application may transmit credentials and connection information to those services as necessary to authenticate and retrieve content.

These third-party services operate independently of StreamFlow.

Users should review the privacy policies of their streaming providers to understand how those providers process personal information.

6. Third-Party Streaming Services

StreamFlow does not control the privacy practices of third-party IPTV providers, playlist hosts, or streaming servers.

When users access third-party media sources, those services may receive information such as:

• IP addresses.
• Connection timestamps.
• Device or client information.
• Authentication credentials.
• Requests for channels or media content.

The information received depends on the third-party service and the technical configuration of the connection.

StreamFlow is not responsible for the independent privacy practices of third-party providers.

This does not exclude responsibilities that StreamFlow may have under applicable data protection law.

7. Data Storage and Security

StreamFlow aims to minimise the collection and retention of personal information.

Where supported, user preferences and streaming configurations are stored locally on the user's device.

We aim to use reasonable technical and organisational measures to protect information processed by the application.

However, no software application or electronic storage system can guarantee absolute security.

Users are encouraged to secure their devices and avoid sharing streaming account credentials.

8. Data Retention

Personal information should be retained only for as long as necessary to fulfil the purposes for which it was collected.

Where application data is stored locally, users may be able to remove it by deleting configured playlists, clearing application data, or uninstalling StreamFlow.

Uninstalling the application does not necessarily delete information held independently by third-party streaming providers or external service operators.

If StreamFlow introduces server-side accounts, synchronisation, or cloud storage, the relevant retention periods and deletion procedures will be documented in this policy.

9. Analytics and Tracking

[Select the statement that matches the released application.]

Option A — No analytics
StreamFlow does not integrate third-party analytics or advertising tracking services.
We do not use the application to track users across unrelated applications or websites.

Option B — Limited analytics
StreamFlow uses [analytics provider] to understand application performance and improve reliability.
The information processed may include [specific data categories].
Where required by applicable law, we obtain consent before enabling optional analytics or tracking technologies.
Users can manage their preferences through [settings location].
Any third-party analytics providers and relevant international data transfers will be disclosed.

10. Advertising

[Use this section only if accurate.]

StreamFlow does not display third-party advertisements and does not sell personal information to advertising networks.

If advertising functionality is introduced, this Privacy Policy will be updated to explain the relevant data processing and user choices.

11. Children's Privacy

StreamFlow is a general-purpose media player and is not specifically directed toward children.

StreamFlow does not intentionally collect personal information from children for advertising or profiling purposes.

Where we become aware that personal information has been collected unlawfully, we will take appropriate steps to address the situation.

Parents and guardians are responsible for supervising children's access to third-party media services where appropriate.

12. Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information.

Under GDPR, these may include:

• The right to access your personal data.
• The right to correct inaccurate information.
• The right to request deletion.
• The right to restrict certain processing.
• The right to object to certain processing.
• The right to data portability, where applicable.
• The right to withdraw consent where processing relies on consent.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights concerning personal information processed by StreamFlow, contact:

[email protected]

Where data is held exclusively on a user's device and is not accessible to StreamFlow, we may be unable to retrieve that information remotely.

Users in the European Economic Area also have the right to lodge a complaint with a competent supervisory authority, such as the Danish Data Protection Agency (Datatilsynet).

13. International Data Transfers

If StreamFlow transfers personal information outside the European Economic Area, we will assess the applicable legal requirements and implement appropriate safeguards where required.

Such safeguards may include adequacy decisions or approved standard contractual clauses.

Connections initiated by users to independent third-party streaming services may involve servers located outside their country of residence.

The privacy practices and geographic locations of those independent services are outside StreamFlow's direct control.

14. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to application functionality, data processing practices, or applicable laws.

Updates will be published with a revised effective date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

15. Contact

For privacy-related questions or requests, please contact:

StreamFlow
Email: [email protected]
Website: https://bestiptvapp.com